Conditions for the return of funds received using the "Bank Cards" payment method
If you have used the trial period
If you used the free trial period, which lasts up to 14 days, and after that you knowingly purchased this service, no refunds will be issued.
If you immediately purchased the service
If you immediately purchased the service and decided that it does not suit you, you have the opportunity to declare a refund to the technical support of the resource within 24 hours after activating the service.
If you replenished the balance in your personal account, but did not use the funds
The return of unused funds is carried out if they are integral with respect to the replenishment (if you put 20 rubles, and spent only 10, the remaining 10 rubles will not be returned), if you did not use these funds, but simply replenished your personal account with them, you you can issue a refund within 7 days after replenishment.
How long does it take to get a refund?
Refunds are made from 1 to 30 days from the date of confirmation of the return.
Conditions for the return of funds received from the "Bank Transfer" payment method
Funds received by bank transfer, regardless of the used transfer currency and country, will not be returned under any circumstances!